NetWest Online is aware of a fraudulent e-mail currently being circulated by a non-NetWest source, which requests that you “confirm your account or it will be suspended.” This e-mail is not from NetWest Online.  It is part of a “phishing” scam - do not reply to the fraudulent e-mail or click any of its links.

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NetWest Online customers should be aware of the continuing threat posed by multiple e-mail-based scams known as “phishing.” These e-mail-based scams attempt to collect private account information from customers through deceptive and misleading methods. 

 

We do not solicit sensitive, private information from customers through unsecure e-mail, and we will never ask for your password by this means.

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Customers who receive these e-mails should not follow any of the instructions in the e-mail and should not click on the links contained in the e-mail. If customers follow these steps, their accounts are not in jeopardy of being compromised.

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At NetWest Online, protecting your privacy and the security of your information is very important to us.  If you have any concerns about the legitimacy of an e-mail message that appears to be from NetWest Online, please contact our technical staff at 432-550-8766.