Report Network Abuse
NetWest Online, Inc. takes abuse of its network and Internet number resources seriously.
If you believe a NetWest-operated IPv4 address or network resource is involved in abusive or malicious activity, please provide sufficient technical information for our network team to investigate.
Information to Include With an Abuse Report
- Source IPv4 address
- Destination IP address, hostname or URL where applicable
- Date and time of incident
- Timezone
- Type of activity observed
- Relevant logs
- Relevant email headers for spam/phishing reports
- URLs where applicable
- Packet or firewall logs where applicable
- Brief description of the incident
- Reporter name and organization
- Contact email address
Reports containing timestamps, source addresses and supporting technical evidence can generally be investigated more effectively than reports containing only screenshots or general allegations.
Abuse Categories
Important Notice
Submission of an abuse report does not guarantee immediate suspension of the reported service. NetWest evaluates reports based on available evidence, severity, network impact and applicable law and policy. NetWest may request additional information when necessary. For active threats presenting an immediate danger to network security, clearly identify the report as urgent and provide complete supporting technical information.
Privacy / Disclosure
NetWest does not provide customer identity or account information to private complainants solely in response to an abuse report. Customer information is handled in accordance with applicable law and valid legal process.
Review the NetWest Acceptable Use & Network Abuse Policy